THE ZENPIPE WEB HOSTING MANIFESTO
All of our networks are being monitored closely around the clock and all clients are provided with 99.9% network uptime guarantee SLA. Trust us to bring connectivity to your data.
Service is provided by a support team who is available and accessible to you 24x7x365 by chat, phone or ticket (email). All requests will be given a special care to assist you as best as possibly can.
Multiple security hardware appliances and software are protecting our servers and networks from any unwanted problems. We left you well assured with latest security technologies applied.
Real-time data replication, hourly remote copy of data to secret location, and longer backup data retention period will make you sleep better at night. We give high priority to data safety.
We cannot promise that hardware won't break, that software won't fail or that we will always be perfect. What we can promise is that if something goes wrong we will rise to the occasion, take action, resolve the issue and accept responsibility. Zenpipe is continuously improving in order to stay competitive.
We pride ourselves on getting things right. That doesn't mean we're perfect but when we make mistakes we fix them. If you're not happy with our service, you can request your money back within 30 days. Your satisfaction is our sole ambition.
